Resources
Senior Resources in St. Louis, MO
People who call us about Medicare often ask about other things too: a ride to the doctor, help with meals, or where to sign up for Part B. This page lists the St. Louis area offices and programs that handle those questions, across the city, St. Louis County and St. Charles County.
Each listing has a phone number so you can call the office directly. Can't find what you need? Call us and we'll tell you who to try.
- Free Medicare counseling and benefits help
- Social Security offices and Area Agencies on Aging
- Meals, Metro fares, rides and libraries
Search this site
Type a plan name, a deadline or a question, like "Plan G" or "Part B penalty".
Medicare counseling and benefits help
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Missouri SHIP
Missouri's free, unbiased Medicare counseling program, once called CLAIM. Counselors help with plan choices, Medicare bills, Extra Help and MO HealthNet questions, and they don't sell insurance. Call 800-390-3330.
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Medicare.gov and 1-800-MEDICARE
The official Medicare site has the plan finder, coverage rules and enrollment dates. Phone help is available at 1-800-633-4227.
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Medicare Savings Programs and MO HealthNet
Missouri's QMB, SLMB and QI-1 programs can pay the Part B premium, and QMB also covers Medicare deductibles and coinsurance. Apply online at dss.mo.gov or at a Family Support Division Resource Center. FSD line: 855-373-4636.
Social Security offices
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Social Security by phone and online
Sign up for Parts A and B, apply for Extra Help or ask about retirement benefits at ssa.gov or 1-800-772-1213. Call ahead for an appointment before you visit an office.
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St. Louis County offices
8800 Watson Rd., Suite 100, St. Louis 63119. 1215 Fern Ridge Pkwy., Suite 100, Creve Coeur. 650 Gravois Bluffs Blvd., Fenton. 880 Rue St. Francois, Florissant.
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City and St. Charles County offices
717 N. 16th St., Suite 100, St. Louis 63103, downtown. 4800 Executive Centre Pkwy., St. Peters, for St. Charles County.
Area Agencies on Aging and meals
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Aging Ahead
14535 Manchester Rd., Manchester. The Area Agency on Aging for St. Louis County and St. Charles County, plus Franklin and Jefferson counties. Senior centers, Meals on Wheels and caregiver help. Call 800-243-6060.
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St. Louis Area Agency on Aging
1520 Market St., Room 4086. Serves City of St. Louis residents 60 and older, and adults 18 to 59 with a disability. Ask here about home-delivered meals and senior center lunches. Call 314-612-5918.
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Meals on Wheels of St. Louis City and County
Home-delivered meals for older adults in the city and county. Call 314-374-9549.
Getting around
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Metro Reduced Fare Permit
Half fare on MetroBus and MetroLink for riders 65 and older and for Medicare card holders. Permits come from the Transit Access Center, now at the North County Transit Center, 3140 Pershall Rd. in Ferguson. Call ADA Services at 314-982-1510.
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Metro Call-A-Ride
Shared van service for riders whose disability keeps them from using regular buses and trains. Eligibility is based on disability, not age. Reservations and eligibility questions: 314-982-1505.
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ITN Gateway (St. Charles County)
Rides for adults 60 and older anywhere in St. Charles County, for any trip, in private cars. There is an annual membership fee. Call 636-329-0888.
Libraries and health systems
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St. Louis County Library
Mails books and movies to homebound readers, visits senior communities and lends Chromebook and hotspot kits. Call 314-994-3300.
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St. Louis Public Library
Central Library, 1301 Olive St., plus branches across the city. Ask a librarian for help with computers and online forms. Call 314-241-2288.
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BJC, Mercy, SSM Health and the VA
The region's big hospital systems sit in different Medicare Advantage networks. Barnes-Jewish Hospital (314-747-3000) and Mercy Hospital St. Louis (314-251-6000) are two of the largest. VA St. Louis runs John Cochran and Jefferson Barracks (314-652-4100) and does not bill Medicare.
Look up your hospital each fall
A plan's network can change on January 1. If you have Medicare Advantage in St. Louis, check during Annual Enrollment that your BJC, Mercy, SSM Health or St. Luke's doctors are still in it for next year.
Help with premiums and drug costs
Extra Help lowers Part D costs, and Missouri's Medicare Savings Programs can pay the Part B premium for people with limited income. Missouri SHIP at 800-390-3330 can help with the forms, and we can tell you whether you might qualify.
St. Louis Senior Insurance is not affiliated with or endorsed by any government agency. We list these offices as a community reference. Hours, eligibility and services can change, so call each one before you go.
Coverage guides
Medicare in St. Louis, MO
Medicare Advantage, Medigap, Part D and turning 65, in plain terms.
Read moreFinal Expense Insurance
Burial and funeral coverage with fixed premiums for St. Louis families.
Read moreAbout St. Louis Senior Insurance
Licensed and independent, and our help costs you nothing.
Read moreHave a question about a program or your plan?
We'll tell you which office to call, and we can look over your Medicare plan on the same call.